流程须知（Process Instructions）

🇨🇳 简体中文

Process Instructions

Before choosing to use any custom services from KigLand, please read the following terms carefully, accepting the service means you understand and agree to the following terms:

  1. Order Validity: To order customization services, requirements and quotes need to be confirmed with customer service first. If a purchase is made without communication, the order will be invalid.
  2. Order Duration: The estimated duration may vary based on capacity, queuing, and demand. The latest delivery time will be set according to the longest possible duration.
  3. Order Delay: In cases where the customer requests changes or an act of God occurs (such as natural disasters, armed conflicts, state actions, etc.), the timeline will be correspondingly delayed.
  4. Display of Finished Product: If you do not wish for the finished product to be publicly displayed, please specify this when confirming your requirements, otherwise, it will be agreed that the finished product can be displayed publicly.
  5. Refund Policy: Once the design phase commences, no refunds will be given for paid amounts (which includes deposits, stage fees, and balance payments). If the order is cancelled, the finished product will be disposed of by KigLand (including, but not limited to, being sold as stock).
  6. Balance Payment: Within 30 natural days of the completion of the finished product, the customer must pay the remaining amount. Otherwise, the finished product will be disposed of by KigLand (including, but not limited to, being sold as stock).
  7. Progress Confirmation: Please pay attention to messages from customer service. When there is progress pending confirmation, if no response is received within 24 hours, the timeline will be correspondingly delayed.
  8. Damage Inspection: Within 48 hours of package receipt, please confirm the goods are undamaged. If damage is found, evidence is required immediately and customer service should be notified. No claims will be accepted outside of this timeframe.
  9. Third-Party Rights: This service only provides manufacturing. Customers need to ensure that they do not infringe on the rights of any third parties and are responsible for the consequences of any improper use.
  10. Prohibitions on Commercial Use: The services and finished products are prohibited from commercial use. If they are needed for business purposes, please contact customer service to learn about enterprise-level services and discount policies.

流程须知

在您选择使用 KigLand 的任意定制服务前， 请仔细阅读以下条款，接受服务即表示您了解并同意以下条款：

  1. 订单有效性：定制服务需与客服确认需求和报价，若未沟通直接购买，订单将无效。
  2. 订单工期：预计工期基于产能、排单、需求情况，可能变动，最晚交付时间以最晚工期为准。
  3. 订单延期：如遇客户要求修改或不可抗力因素（如自然灾害、武装冲突、国家行为等），工期将相应顺延。
  4. 成品展示：如不希望成品被公开展示，请确认需求时提出，否则默认为同意公开展示。
  5. 退款政策：设计阶段开始后，已付款项（包括定金、阶段款、尾款）将不予退还。如取消订单，则成品将由 KigLand 处置（包括但不限于作为现货出售）。
  6. 尾款支付：成品制作完成后的 30 自然日内，客户需支付剩余款项。否则，成品将由 KigLand 处置（包括但不限于作为现货出售）。
  7. 进度确认：请留意客服消息，有待确认的制作进度时，若 24 小时内未回应，工期将相应顺延。
  8. 运损检查：请在签收包裹后 48 小时内，确认货物完好，如有损坏需立即提供证据并通知客服，逾期将不受理。
  9. 第三方权益：本服务仅提供加工制作。客户需确保不侵害第三方权益，并承担不当使用所带来后果。
  10. 禁止商用：服务及成品禁止商业使用。如需商用，请联系客服，获取企业级服务和优惠政策。

⚠ 请您务必仔细阅读以上条款，如有疑问，请联系客服。

QQ 群：903520753
淘宝：KigLand
X.com：KigLand staff - Remi IO